Health and Safety

Specific measures are in place to ensure the safety of our employees and our guests.

The protocols align with the WHO, NICD and DoH guidelines and advice,
and revisited as required on an on-going basis.
Added safety measures:
1. All rooms are thermo fog-sanitized after every check-out
2. Direct online check-in - skip the reception desk
3. Submit the health questionnaire and online

These extensive protocols enable the travel, tourism and related industries
to operate safely.

Casa Mia Guesthouse will be among the safest places to be.
The protocols address all the acknowledged risk areas related to travel and tourism.

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Staff Training and Protocol

Our staff members have been briefed about the nature and severity of COVID-19 and related viruses to ensure the safety of themselves and our guests.

PPE (Personal protective equipment)

The use of Personal protective equipment (PPE) is mandatory at our premises. This may include the use of face masks, face shields and gloves.

Cleaning and disinfecting procedures

We use cleaning products and protocols which are effective against viruses in all areas accessible to staff and guests. This applies to all areas including guest rooms, public areas, dining areas and staff quarters.

Check-in Procedure

Our check-in procedure may include specific health and safety protocols such as completing a health questionnaire, having temperature taken and sanitising of hands.

Food and Dining

We prepare and serve food and beverages in a clean and safe manner. We have adapted our dining facilities and protocol to promote social distancing and minimise human contact.

Laundry

We have adopted an in-house laundry protocol to ensure the efficient disinfecting of bedding, re-useable face masks and garments.